by Thomas Traplin | Jul 1, 2017 | Podcasts
One of the most common threads among the game stores that have been featured on this podcast is that they provide their customers with an exceptional experience. Each transaction in your business fundamentally comes down to how your customer feels before, during, and... 
by Thomas Traplin | May 29, 2017 | Marketing, Podcasts
How would you like to wake up every day, knowing that your game store is steadily growing. Events are pulling in larger and larger numbers of people. The number of sales is going up, along with the size of each transaction. And your customers are happy to spend money... 
by Thomas Traplin | May 16, 2017 | Community, Marketing, Podcasts, Tech
In today's episode of the Manaverse Podcast we're talking about Great Bend's newest game store, Mind Sculpt Games. So new it doesn't exist yet. Usually, I interview game store owners that have been in business for a few years and have found some success already but... 
by Thomas Traplin | May 1, 2017 | Podcasts
In today's episode of the Manaverse Podcast, our special guest is the most excellent Lynn Potyen. Lynn is the owner of the The GameBoard in Sheboygan, WI and in the words of the Geek and Sundry article she was recently featured on: "She is a pioneer in many ways for... 
by Thomas Traplin | Apr 24, 2017 | Articles, Tech
Facebook is giving your LGS a great way to reach new customers. WiFi is pretty ubiquitous at this point, it’s almost a guarantee that your business has an internet connection and there’s a very good chance that it’s set up on a wireless network.... 
by Thomas Traplin | Apr 18, 2017 | Community, Podcasts, Tournaments
Guardian Games Portland, the Grandest Game Store in Portland is the subject of this episode of the Manaverse Podcast. Gene Joo is the special guest today, he's the Magic Department Manager of Guardian Games in Portland, and he shares the strategies that he's used to... 
by Thomas Traplin | Jan 30, 2017 | General Business, Podcasts
Megacorp was created and designed by Mark G. Koh, a serial tech founder with a lifelong love of card games and business. Growing up in Singapore, southeast Asia, Mark discovered tabletop games at an early age of 8- beginning with Advanced Dungeons and dragons. He... 
by Thomas Traplin | Jan 26, 2017 | Articles, Fundamentals, Mindset
In business, as in life, we tend to want to emulate what everyone else is doing. It feels safe. We take the beaten path instead of venturing out on our own into new frontiers. Even as game store owners we do it. And we’re a pretty unorthodox bunch to begin with.... 
by Thomas Traplin | Jan 10, 2017 | Articles
For those who haven’t heard the news, Panini, the company that published the Dragon Ball Z Collectible Card Game has decided to pull the plug on the game. Check out the announcement on the Panini America website here:... 
by Thomas Traplin | Jan 9, 2017 | Fundamentals, Podcasts, Sales, Tech
In this episode of the Manaverse Podcast, the hosts of the show look back on 2016 and do a postmortem report. It's always a good idea to look back on what went right and what went wrong. You can learn some very valuable lessons from your past if you have the data and...