by Thomas Traplin | Jan 10, 2023 | Articles, Marketing, Sales
In today’s competitive marketplace, having a strong brand can be the key to attracting and retaining customers, setting your game store apart from the competition, and ultimately driving sales. But what is a brand, exactly? Simply put, a brand is the identity... 
by Thomas Traplin | Sep 5, 2017 | Podcasts, Sales, Tech, Tools
Nate Petersen is the owner of Backstage Hobbies and Games, West Michigan's premier vintage Video Game, Board Game, and Trading Card Game store. This episode isn't just a feature on Nate's game store in Michigan. Nate is also the Director of Retail Operations at ION... 
by Thomas Traplin | Jan 9, 2017 | Fundamentals, Podcasts, Sales, Tech
In this episode of the Manaverse Podcast, the hosts of the show look back on 2016 and do a postmortem report. It's always a good idea to look back on what went right and what went wrong. You can learn some very valuable lessons from your past if you have the data and... 
by Thomas Traplin | Sep 28, 2016 | Fundamentals, Podcasts, Sales
In today's episode of the Manaverse Podcast Wayne hosts John and I at Dueling Grounds in Toronto and we discuss the variety of ways a game store owner can build their shop's inventory. We go over the product mix matrix suggested by a listener of the show which is... 
by Thomas Traplin | Oct 30, 2015 | General Business, Marketing, Podcasts, Sales, Tournaments
The featured guest on today's episode of the Manaverse Podcast is Jay Mason-Grant. Jay is the owner of Black Knight Games in Hamilton, Ontario. Jay has a pretty interesting origin story for how he got into the business, and yet the path he took is often overlooked by... 
by Thomas Traplin | Oct 23, 2015 | Community, Podcasts, Sales
KW Vintage Games - from retro to cardboard Joaquim Mendes is quite the character. Our guest today is the owner of one of the most unique shops in Kitchener, Ontario. Within the walls of his relatively small store is virtually any retro video game or Magic card you...