Crafting a Winning Brand and Customer Journey

Categories: FLGS Marketing
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About Course

Discover Your Game Store’s Unique Voice and Build Lasting Relationships

Struggling to stand out in a crowded market? Do customers walk in and never come back? This course will help you establish a clear and compelling brand identity that resonates with gamers and guides them from first-time visitors to loyal advocates.

What Will You Learn?

  • Define your store’s unique brand voice that speaks directly to your audience.
  • Craft a customer journey map to turn casual visitors into raving fans.
  • Learn actionable techniques to improve customer retention and advocacy.

Course Content

Discover Your Game Store’s Unique Voice and Build Lasting Relationships

  • Your Game Store’s Brand Voice
    27:28
  • The Customer Value Journey
    17:50